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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A popup will open. It comprises detailed information about all the actions that you can perform on the page in question. Each context menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast assortment of instructional video clips demonstrating how to work with our Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a glance at our comprehensive Frequently Asked Questions database, which covers questions asked by real people and provides practical solutions. We frequently update our FAQ database with new questions & answers in order to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, you can get in touch with our fantastic team of tech support engineers available 24/7 and eager to help you with any problem. Each trouble ticket you open will be replied to within one hour (the average trouble ticket response time is only 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 190017

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com