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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A popup will show up. It offers comprehensive information about all the operations that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast variety of how-to video clips explaining how to work with our hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you searching for, take a look at our extensive FAQ section, which includes questions asked by actual people and offers practical solutions. We periodically "revamp" our FAQ database with new questions & answers in order to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you need in the FAQ section either, you can contact our fantastic team of customer service technicians available 24x7 and eager to help you with any issue. Each support ticket you send will be responded to in less than sixty minutes (the average support ticket response time being just 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 219772

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com